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TEL: 028 2564 4444 | EMAIL: info@thehomeofblinds.co.uk
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Orders and Returns

Deliveries of the Goods

  • We will deliver the Goods to the place noted in the Order.
  • Unless otherwise expressly agreed in writing, any delivery or supply date or time specified by us in any Order or otherwise is a best estimate only and we will not be liable to you for any loss or damage sustained by you if we fail to meet that time scale because of circumstances beyond our reasonable control.
  • If you breach your obligations set out at in Contract generally, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.

Returns policy

Mis-measurement

We have given included instructions on how to measure your blinds correctly, therefore will not be refunding / replacing any blinds due to mis-measurement.

Damage

  • Goods that are damaged in transit must be reported to the driver from the transit company at the time of delivery and to The Home of Blinds within 2 working days of the actual delivery date.
  • Faults that are not evident during a reasonable inspection upon receipt of goods must be reported to Home of Blinds within 7 days of the delivery date.

Your right to cancel your Order for Ready Made Goods

Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the Contract for the purchase of any of Ready Made Goods within 7 working days of delivery. A working day is any day other than weekends and bank or other public holidays. We will be happy to exchange the Ready Made Goods or provide you with a full refund provided that, where delivery has taken place, you have returned the Ready Made Goods to us in the same condition that they were delivered. This right of return is in addition to any other rights, warranties or conditions available to you.

If you exercise your right of cancellation after the Ready Made Goods have been delivered to you, please call our Customer Services department on 028 2564 4444 so they can send you an official returns form. Please send the Ready Made Goods securely in the original packaging.

We regret that we cannot accept the return of any Goods other than Ready Made Goods under this condition.

Read our full Terms & Conditions